| Page loads, but login bounces back to the home page |
Exit location doesn't match the account region |
Switch to a route in the account's region and log in again |
| Reply stops halfway |
Long-lived connection dropped, or the client switched nodes mid-session |
Turn off auto-switch and retry on one fixed route |
| File upload stuck at 0% |
Not enough upstream bandwidth, or an MTU mismatch |
Move to an IEPL dedicated route and test with a small file first |
| Plugin times out while the browser is fine |
The plugin didn't inherit the system proxy |
Check the plugin's settings and the terminal environment variables |
| CAPTCHAs appear constantly |
The exit IP is shared by many accounts |
Switch to a less-shared route and log in again |
| API returns a region restriction |
The request isn't going through the proxy, or the exit region is wrong |
Confirm both the SDK and the command line picked up the proxy variables |
| Spinner never stops after a network change |
The connection wasn't rebuilt and the client state is stale |
Disconnect and reconnect manually, then wait for the status to recover |