Five steps from sign-up to connected

The first step asks for two things only: a username and a password. There's no verification email to wait for, so submitting the form puts you straight into the panel.

Click Start Free on the hero or on this page and you land on the sign-up form in the user panel. The form has just two required fields, username and password; there's no email address to fill in and no verification email is sent, which means you can log in the moment you sign up instead of digging through your inbox for a message that may have been filtered as spam.

The username is what you use to log in to the panel and open tickets. Pick something you'll remember but that isn't tied to your usual social handles, and set a unique password you don't reuse for email or any other site. After you submit, the browser keeps you signed in: close the tab, reopen the panel, and you're still logged in.

If the page stays on the sign-up form after you submit, the username is usually already taken or the two password entries didn't match. Try a different username, there's no need to clear your cache. Account questions such as forgotten passwords, login problems or changing your username are covered separately in the Account & subscription section of the help center.

Once the account exists, the panel will say there's no active plan. That's expected: the account and the plan are two separate things, and you pick the plan in the next step.

The three monthly plans are tiered by data, with price and allowance matched one to one; data packs are sold separately and last until used up.

The plans section of the panel lists three monthly plans: ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Data resets every month on your activation date rather than on the calendar month; if you move up a tier mid-cycle, you pay the difference prorated for the remaining days instead of waiting for the next period.

Which tier to pick: an hour or two of browsing and video a day fits comfortably in 60GB; several devices online at once with regular 4K streaming is easier on 250GB; always-on downloads or a few people sharing one account calls for 500GB. If you're unsure, start in the middle and upgrade later.

Data packs are a separate billing model and aren't tied to a monthly plan: ¥158/300GB, ¥358/1000GB and ¥658/3000GB, valid until used up with no expiry. If you occasionally go over and don't want to move up a tier, just add a data pack.

Data packs (valid until used up, no expiry):

Payment options are Alipay, WeChat Pay and USDT. After checkout the order appears in the orders section of the panel and its status moves from pending payment to activated; the plans section then shows your remaining data and expiry date. Once you see those two numbers, the plan is live and you can move on to the next step.

The subscription link is the only credential a client uses to pull the route list, so copying it once is enough.

Once the plan is active, go back to the overview page: the subscription section shows a link with a copy button next to it. That link carries your account credentials and is what the client uses to fetch the route list; it isn't an installer and it won't open as a web page.

The panel offers several formats, including Clash, Shadowrocket, sing-box and Stash. Pick the one that matches your client before copying. Getting it wrong looks very specific: the client reports a successful import, but the profile contains no routes at all.

The example below only shows the format, so copy the real link from the panel:

https://example.com/sub?token=YOUR_TOKEN

A subscription link is as good as a password. Don't paste it into group chats, forums or screenshots; if you think it has leaked, reset the subscription in the panel so the old link stops working immediately, then update it once in your client.

The subscription isn't a one-off file either. When routes change, the client only picks up the new list after you manually hit Update subscription, a step that's easy to forget; the symptom is a client that still lists the old routes after they were changed.

Clients live in the download area of the panel: log in and download, no plan purchase required.

The import logic is the same on all four platforms: copy the link → open the Config or Subscription page → import from clipboard → select that profile. Each client names the entry point differently, but it's always on that kind of page, so look for Import from clipboard or a + button. When the import finishes, a new profile appears in the list and you tap it to select it, or it won't take effect. Importing without selecting is the most common beginner snag.

Linux is supported too, and the import works the same way as on desktop: copy the subscription link, import it from the clipboard on the client's config page, then turn on the system proxy or TUN. Client downloads for all five platforms are in the panel's download area, so log in and grab the build for your platform.

Pick a route, hit connect, then confirm it actually works with three checks.

Start with the region: choose wherever the service you use lives, the US for US content, Japan for Japanese content, and a closer exit such as Hong Kong or Singapore for everyday browsing and work. For route type, prefer IEPL dedicated lines, then relay, and keep direct connections as a fallback. The routes page explains how the three types differ and when each one fits.

Hit connect. The status moves from disconnected to connected, and the panel overview shows the current connection state as well. The first connection is a little slower because the client has to pull the route list once.

Verification has three parts:

1. Exit IP: open the IP lookup page on this site and check that the location matches the region you selected. If it doesn't, the connection isn't really active.
2. Target site: open the service you need; if it loads and plays normally, you're through.
3. Routing mode: if you only want some sites to go through the route, make sure the client is in rule / split mode rather than global; in global mode all traffic goes through the route and your data drains much faster.

When it doesn't work, troubleshoot in this order: update the subscription, switch route type, switch region, then restart the client. If all four fail, open a ticket with the client name, the route name and a screenshot of the error, which is far more useful than saying it won't connect. More detailed steps and common error codes are in the full unblock guide.

These four are where people most often get stuck while following the steps; the help center has fuller answers by category.